Knowledge Base

Email, Forwarders, Auto-responders & Webmail

How do I configure my email account?

User: YourCompleteEmailAddress Password: ****


POP (incoming): mail.yourdomain.com

SMTP(outgoing): mail.yourdomain.com
POP port: 110 (default)

SMTP port: 26 ( or as specificed as your ISP).
Turn On: My outgoing server (SMTP) requires authentication.

and

Use same settings as my incoming mail server.

How do I add a new email address?

Log into the cPanel and go to the email section.


http://yourdomain.com/cpanel

My email isn't working!

There are many reasons your email might not be working. Almost all of them have to do with your computer, software or internet connection (ISP).


To test the web server, try logging into http://yourdomain.com/webmail. If webmail is working, the server is working properly and the issue is elsewhere . . . at least in 99.9% of the cases.
Make certain you are connected to the internet by going to a web site you have never visited before.

Email Forwarders and Autoresponders

Log into the cPanel and go to the email section.


http://yourdomain.com/cpanel

How do I pickup email while traveling? Use Webmail.

Access webmail at:


http://yourdomain.com/webmail
Login with your email information:
User: youremail@yourdomain.com
pw: ***
You can change your email password after logging in.
You can use any of the three software applications installed. I recommend Horde.

HINT: editing the Options section can be helpful.
Note the option icons at the bottom.