Knowledge Base


Email, Forwarders, Auto-responders & Webmail

User:  YourCompleteEmailAddress
Password: ****

POP (incoming):

POP port: 110 (default)
SMTP port: 26 ( or as specificed as your ISP).

Turn On: My outgoing server (SMTP) requires authentication.
Use same settings as my incoming mail server.

Log into the cPanel and go to the email section.

There are many reasons your email might not be working. Almost all of them have to do with your computer, software or internet connection (ISP).

To test the web server, try logging into If webmail is working, the server is working properly and the issue is elsewhere . . . at least in 99.9% of the cases.

Make certain you are connected to the internet by going to a web site you have never visited before.

Log into the cPanel and go to the email section.

Access webmail at:

Login with your email information:


pw: ***

You can change your email password after logging in.

You can use any of the three software applications installed. I recommend Horde.
HINT: editing the Options section can be helpful.

Note the option icons at the bottom.